Frequently Asked Questions
Answers to common queries about our tax solutions
What documents do I need for my tax filing?
To prepare your tax response, you will need your T4 slips, receipts for deductible expenses, and any relevant tax forms such as RRSP contribution statements. Providing clear documentation helps us ensure accurate filings.
How long does the tax preparation process take?
To begin with TaxTopria, simply choose the service that meets your needs, create an account on TaxTopria.com, and upload your relevant documents through our secure platform. Our team will then review your information and guide you through each step to ensure a smooth filing process.
What documents are required for personal tax filing?
For personal tax filing, you’ll need T4 slips, RRSP contribution receipts, medical expense summaries, and any relevant income or deduction records. By providing complete documentation, our team can prepare accurate responses and identify eligible credits or deductions.
How does TaxTopria ensure data security?
TaxTopria uses advanced encryption protocols and multi-factor authentication to safeguard your documents and personal details. Our secure portal is regularly audited and complies with industry best practices to protect your information at every stage.
Can I switch from another tax provider mid-year?
Yes, you can transition to TaxTopria at any time. Simply upload your existing tax records, and our experts will review prior filings to integrate your information seamlessly and continue with up-to-date support for the current tax period.
What is the typical turnaround time for tax responses?
Most personal tax responses are completed within 10 business days after all documents are received and reviewed. We prioritize clear communication to keep you informed throughout the process and address any questions promptly.
Are consultations available year-round?
Our team is available throughout the year to assist with tax planning, preliminary reviews, and filing inquiries. Whether it’s ahead of the filing deadline or off-season, TaxTopria provides ongoing support for your needs.
How do I track the progress of my response?
After uploading your documents, you can monitor each stage—review, preparation, and submission—via your dashboard on TaxTopria.com. You’ll receive updates and notifications as your response moves forward.
How can I contact support if I have additional questions?
You can reach our support team through the live chat feature on TaxTopria.com or send an email via the secure portal. Our representatives aim to respond promptly with clear answers tailored to your situation.